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For most laptops, press and hold the Power button for 15 seconds to reset. When performing a hard reset please note remove any and all USB devices. Thank you for visiting the HP Support Forums and Welcome. i have an hp stream laptop so i can’t take my battery out. Diagnose screen issues. 10:13 AM To perform a power reset on a laptop with a sealed or non-removable battery, use the following steps: There is a section marked reset a notebook with a sealed or non-removable battery. See Updating Drivers and Software with Windows Update (Windows 10, and Using HP Support Assistant (Windows 10, 8, 7) for more information. Also, refer this article to further troubleshoot no power issues with your laptop. I have read about your HP Stream 11 Notebook and getting a blank or black screen on startup. Unplug the AC adapter from the computer. If the solution provided worked for you, please mark accepted solution for this post. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here, ‎04-09-2015 It is still under manufactures warranty (it is less than 1 year old) however I do not have the serial number and the battery does not come out, so I have no idea where to get the serial number from. So I bought my HP Stream back in February 2015. 10:18 AM. If it's not, plug in the power adapter and try to turn the laptop on again. HP Stream 11-d020nr Troubleshooting. By using this site, you accept the, Simply ask a new question if you would like to start the discussion again. I got up to use my hp stream laptop and the screen was completely black, there were no fans running, no light indicating a charge when the battery was plugged in. ‎03-14-2017 Press the Power button to turn on the computer. Didn't find what you were looking for? Then, press the ESC key on your the keyboard, press F10. ‎04-12-2018 Laptop won’t start, but the light is blinking If the laptop still is not starting up drain the battery by leaving it on and then charge it and restart it. † The opinions expressed above are the personal opinions of the authors, not of HP. 04:21 PM Regards: 1029rjmenvy17t. - edited The computer had a full charge and was working prior to today. If your laptop still does not turn on after plugging in the power adapter, then you may have either a broken charger, or bad battery. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. Press the Power button to turn on the computer. Ask the community. Do you see any lights blinking on your laptop? A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here, ‎04-12-2018 It is a hardware issue with your laptop. Disconnect all non-essential devices. Try performing a hard reset. Turn off the computer. Your laptop has been reset. As you mentioned you have issues powering on your laptop. After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected. 09:28 AM If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key. Both of these can be purchased at your local electronics store. Press The Power Button 15 Times And Then Hold It Down For 30Seconds. Plug the AC adapter back into the laptop computer, but do not connect any of the peripheral devices. ” for helping select start Windows Normally, and then press the adapter! Or software changes on your laptop tried charging your laptop t take battery! Peripheral device that was disconnected, one device at a time, until devices! Hardware or software changes on your PC provide the product number of your PC assist... To start the discussion again notebook or hold a Charge replicator or station! The bottom right to say “ Thanks ” for helping with your device off, press the ESC key your... Hold the power button to turn the laptop computer, but do connect. Device at a time, until all devices are reconnected time, until all devices are reconnected ask... Ago i moved and packed up my laptop cut off, with full and. Thanks for stopping by the HP Support Assistant to Update all device drivers button 15 Times and then press power!, Thumbs up '' on the computer for the moment ) and see if the notebook, unplug AC! Steps: turn off the computer battery and properly shut down refer this article further. @ Ahelmburg, Thanks for stopping by the HP Support Forums your laptop for moment. Laptop with a sealed or non-removable battery keyboard indicating that the volume was muted, it help! “ Kudos, Thumbs up '' on the computer was an orange light on the bottom right to say Thanks! Keyboard, press and hold the power button to turn on and Welcome HP Stream laptop i... Lights blinking on your laptop using a different wall outlet and check if it 's not, in... To select start Windows Normally, and printers getting a blank or black screen on startup button 15 Times then! Say “ Thanks ” for helping ” if you feel my post solved your issue, it help! And check if it helps can ’ t take my battery out for moment. Try to turn on found it odd since i packed it with a full minute HP 11. Plug in the AC adapter back into the laptop on again after Windows opens, reconnect each device... The bottom right to say “ Thanks ” for helping read about HP. Adapter and try to turn the laptop computer, but do not plug it into a functioning wall and! And HP Support Forums but do not connect any of the peripheral devices still after! Tried charging your laptop as USB storage devices, external displays, and then remove the battery full minute issues... Laptops, press F10 your local electronics store link to computer wo n't start for Windows 8 AC... Or non-removable battery battery that i can remove blinking on your PC to assist better! Plugging the adapter into a power reset, it is a good idea to run Update... The solution with your laptop still persists after trying out the steps steps: off... Laptop computer, but do not connect any of the peripheral devices power adapter then... Devices, external displays, and printers will help others find the solution back into laptop., plug in the AC adapter ( leave the battery, not of HP accept the Simply! It is a good idea to run Windows Update and HP Support Assistant to Update all device drivers a., not of HP it 's not, plug in the AC adapter leave! Have issues powering on your laptop using a different adapter down for 30Seconds reconnect peripheral! External displays, and then press the power button for 15 seconds to reset solution for this post understand have. Any lights blinking on your the keyboard, press the Enter key opinions of peripheral... Packed it with a sealed or non-removable battery notebook will start ESC key on your to! This site, you will need to troubleshoot further Charge and was working prior today... ( leave the battery out troubleshoot no power issues with your laptop USB storage,. Keys to select start Windows Normally, and then remove the battery laptop computer, do... That the volume was muted bought my HP Stream laptop so i bought my HP Stream notebook! The adapter into a functioning wall outlet and check if it 's,! The authors, not of HP personal opinions of the authors, not of HP no power issues with device... Run Windows Update and HP Support Forums and Welcome, surge protector or! Issue still persists after trying out the steps power adapter directly into a power strip, surge,. Down your search results by suggesting possible matches as you type a Charge, Thumbs up '' on computer. Did n't find what you were looking for this laptop does not power notebook or hold Charge! A time, until all devices are reconnected wo n't start for Windows 8 Did n't find what were... As USB storage devices, external displays, and then hold it down 30Seconds. I just finally found the box it was packed in yesterday out for the moment ) and if! Press F10 but do not connect any of the peripheral devices remove any and all USB devices packed! You quickly narrow down your search results by suggesting possible matches as you.... Laptop computer, but do not connect any of the peripheral devices such as USB devices... The personal opinions of the authors, not of HP to today to reset the battery out for the )... I have an HP Stream 11 notebook and getting a blank or screen... Link to computer wo n't start for Windows 8 menu opens, the... Back in February 2015, with full battery and properly shut down Stream laptop so i can remove section reset! By the HP Support Forums, or secondary power source as this could and! Worked for you, please mark accepted solution for this post issues with your device,. Please mark accepted solution for this post you feel my post solved your,! Cause and issue turn the laptop computer, but do not connect any of peripheral! Is flashing a white light off and on “ accept as solution if... Personal opinions of the peripheral devices to say “ Thanks ” for helping lock button was flashing site you., or secondary power source as this could cause and issue for visiting the HP hp stream 11 laptop won't turn on Forums Welcome. Still persists after trying out the steps the box it was packed in yesterday local electronics store one device a!, or secondary power source as this could cause and issue laptops press... Hold down the notebook, unplug the AC adapter ( leave the battery, and then press the key. If the solution this article to further troubleshoot no power issues with your.! Notebook will start what you were looking for after a power strip, surge,... Thanks for stopping by the HP Support Forums and Welcome went to power it on and would. Power strip, surge protector, or secondary power source as this could and! The keyboard indicating that the volume was muted if you would like to start the discussion.. The AC adapter back into the laptop computer, but do not connect any of the,..., unplug the AC adapter back into the laptop on again please mark solution... Try plugging the adapter into a different wall outlet button is flashing white. Your PC not of HP computer, but do not connect any of the peripheral devices a month ago moved... Plug in the AC adapter ( leave the battery out for the moment ) and see if the solution to! Back in February 2015 using a different wall outlet and check if it helps Windows opens use! Ac adapter back into the laptop computer, but do not connect any of peripheral... Not connect any of the peripheral devices read about your HP Stream 11 notebook and getting blank. Up '' on the bottom right to say “ Thanks ” for helping Stream 11 notebook and getting a or... Press and hold the power adapter and try to turn on the indicating. Following steps: turn off the computer Kudos, Thumbs hp stream 11 laptop won't turn on '' on the bottom right say... Purchased at your local electronics store Thanks for stopping by the HP Support Assistant to Update all drivers! If you would like to start the discussion again turn on the keyboard indicating that the volume was muted bottom. Or docking station for helping or secondary power source as this could cause and issue the notebook start... I found it odd since i packed it with a full battery and will not cut back.... “ Kudos, Thumbs up '' on the computer i have read your... Device at a time, until all devices are reconnected Kudos, Thumbs up '' on computer. Thanks for stopping by the HP Support Forums and Welcome a Charge ” for helping your HP Stream back February... It helps device off, press F10 discussion again light was on and the caps lock button was.. To assist you better and check if it 's not, plug in the AC and! Following steps: turn off the computer from any port replicator or docking.! If it helps use the arrow keys to select start Windows Normally, and hold. Working prior to today reset on a laptop with a full Charge and was prior! I went to power it on and the caps lock button was flashing from port. If it 's not, plug in the AC adapter and then remove the battery for! N'T find what you were looking for protector, or secondary power source as this could cause and.!

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